Official announcement · AWS Machine Learning · Monday 2 November

How Circle K accelerated DevOps incident triage to under 15 minutes with Amazon Bedrock

Circle K's DevOps team cut incident triage from 45-60 minutes to under 15 by building an agentic triage system on Amazon Bedrock. This post walks through the architecture, the initial Amazon Bedrock Flows implementation, the migration to Amazon Bedrock AgentCore, and the lessons learned from scaling it.

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