Official announcement · n8n ·

Why We're Moving n8n's Automation Team Beyond the Service Desk Model

Romina da Costa, head of internal AI and automation at n8n, explains how her team is moving beyond a service-desk model by applying four principles that enable every team to build and own its own automations.

Read at blog.n8n.io The opening of the original, or for stories before 30 October 2026 an AI model's summary of it. Check the original before you rely on a detail.

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